Introduction
MSMBE LLC ("we," "our," or "us") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase.
Information We Collect
*Information you provide directly:*
- Name, email address, phone number
- Billing and shipping addresses
- Payment information (processed securely by Stripe — we never store card details)
- Account credentials (email + hashed password)
- Order history and preferences
*Information collected automatically:*
- Browser type and device information
- IP address and general location
- Pages visited and time spent on our site (via analytics cookies)
How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Send order confirmations and shipping notifications
- Respond to customer service requests
- Send marketing emails (only if you opt in)
- Improve our website and product offerings
- Comply with legal obligations
Sharing Your Information
We do not sell your personal information. We share data only with:
- Stripe — payment processing
- Vercel — website hosting
- Resend — transactional email delivery
- Shipping carriers — to fulfill your order
All third-party partners are contractually required to protect your data.
Cookies
We use essential cookies for site functionality (cart, session) and optional analytics cookies. You can disable non-essential cookies in your browser settings.
Your Rights
You may request access to, correction of, or deletion of your personal data at any time by emailing millicent.sarpong@mail.com.
Data Retention
We retain order data for 7 years for tax and legal compliance. Account data is retained until you request deletion.
Contact
For privacy-related questions, contact us at millicent.sarpong@mail.com.